Warranty & Product Guarantee Policy
Warranty & Product Guarantee Policy
At Zeaoa, we stand behind the quality of our products and are committed to providing a reliable shopping experience.
If you experience a product-related issue, please review the warranty and product guarantee information below.
30-Day Product Guarantee
- All eligible items include a 30-day product guarantee beginning on the date you receive your order.
- If an item is defective, damaged, or not functioning as expected, you may request a replacement or refund.
Warranty Coverage
Our warranty coverage includes:
- Manufacturing defects
- Missing parts
- Functional issues not caused by customer damage
Warranty Exclusions
The warranty does not cover:
- Normal wear and tear
- Accidental damage
- Misuse or improper handling
- Unauthorized modifications
How to Make a Warranty Claim
To submit a warranty claim, please contact our customer support team and provide the following information:
- Your order number
- A description of the issue
- Clear photos or videos showing the problem, where applicable
Providing complete information will help our team review your request more efficiently.
Warranty Claim Response Time
We aim to respond to all warranty requests within 24–48 hours.
Contact Us
If you have any questions about this Warranty & Product Guarantee Policy or would like to submit a warranty claim, please contact us:
Email: info@zeaoas.com