Shipping Policy

Shipping Policy

At Zeaoa, we are committed to providing a smooth and reliable shipping experience. Please review the information below regarding order processing, estimated delivery times, shipping costs, and delivery-related issues.

Order Processing

  • Orders are processed within 1–3 business days.
  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information where available.

Shipping Times

Estimated delivery times vary depending on the destination:

  • United States: 5–12 business days
  • International Orders: Delivery may take longer depending on customs processing, local carriers, and the destination country.

Please note that delivery times are estimates and may vary depending on circumstances outside our control.

Shipping Costs

Shipping fees are calculated and displayed at checkout.

The final shipping cost may vary depending on your delivery location and the shipping method available for your order.

Shipping Delays

Although we work to ensure orders are delivered within the estimated timeframe, occasional delays may occur.

Viqzes is not responsible for delays caused by circumstances outside our control, including customs processing, severe weather conditions, carrier disruptions, transportation delays, or other shipping-related issues.

Tracking Your Order

Once tracking information becomes available, it will be sent to the email address associated with your order.

Please allow some time for tracking information to update after your package has been handed over to the shipping carrier.

Lost or Damaged Packages

If your package is lost during transit or arrives damaged, please contact us as soon as possible.

To help us review the issue, please provide your order number, tracking information, and photos of the damaged package or product where applicable.

Our customer support team will review the situation and assist you with the appropriate next steps.

Contact Us

If you have any questions regarding shipping, delivery, or tracking, please contact us:

Email: info@zeaoa.com